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Looking for volunteers to represent the public on a Public Contact Reference Group

Alert message sent 28/07/2020 13:41:00

Information sent on behalf of Cheshire Constabulary


Are you interested in helping Cheshire Constabulary to develop how the public can report matters? Is this something you would like to be involved with? If so, please reply to this email by 9am Monday 3rd August with your name, contact email and demographic details.

Please find below information of what this will entail, and who we are looking for.


Purpose: The purpose of the Public Contact Reference Group will be to support Cheshire Constabulary to develop the ways in which it enables the public to report matters to us.  This will include our helpdesks, emergency and non-emergency telephone routes, and online reporting via our website and social media.  We would envisage that this will commence as a support to designing our future operating model with a clear focus on ensuring the inclusivity of our offer and designing out any disproportionality.
 
Frequency: The frequency of meetings may change over time.  Initially we envisage the first meeting being held in September and then meetings at 6 week intervals in the first instance, whilst the development activity is taking place.
 
Timings: Meetings are likely to take place early evening and last about an hour and a half.
 
Location: Meetings to be held virtually to start, with the option to have face to face meetings at Cheshire Constabulary HQ in Winsford as COVID restrictions allow.
 
Work Streams: Workstreams will include, inclusion and proportionality, understanding the public journey, and understanding the public’s expectations and preferences for contacting the police now and in the future.
 
Who are we looking for: Ideally looking for around 12 members of the public but more interested in getting a cross section / diverse group of people together in terms of demographics such as gender, ethnicity, age, geographical area, sexuality, religion etc.
 
Message sent by
Clare Harrison (Cheshire Police / Cheshire Fire and Rescue Service, Engagement Officer, Corporate Communications)

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